At DPAS we want to ensure it is easy to access the services that you have purchased.
For that reason, below you will find a selection of customer support procedures to follow when you need our assistance.
You think or know you have had a data breach at your organisation.
Please take the following actions:
Report the breach immediately to your Data Protection Officer. Please note, if there is a significant risk to the data subjects, the breach must be reported to the ICO within 72 hours. Therefore, it is important to report the breach to us as soon as you find out about it.
Call : 0800 0903 155
Email : databreach@dataprivacyadvisory.com
or submit a ticket via your help desk portal.
Complete: the Data Breach Form and attach it to your email or ticket.
The DPO will advise you of the next steps to take, this will generally advice about containing the data breach.
If necessary, our DPO or we will ask you to report the breach to the ICO.
(Please note, only the Data Protection Officer has access to any information relating to a breach).
You have a question about data protection, and you would like some assistance from one of our DPOs or subject matter experts.
Email: dpo@dataprivacyadvisory.com or submit a ticket with your question and one of the team will be back to you as soon as possible.
You have completed a DPIA for a new processing activity within your organisation, but you would like some assistance from our team to ensure that you have risk assessed it correctly.
Email : dpo@dataprivacyadvisory.com or submit a ticket along with your completed DPIA and one of the team will be back to you as soon as possible.
You have had a SAR but would like some assistance as you are unsure which exemptions may apply.
Email : dpo@dataprivacyadvisory.com or submit a ticket submit your question and one of the team will be back to you as soon as possible.
You have attended one of our training courses which gives you access to a DPO mentor.
Email: dpo@dataprivacyadvisory.com or submit a ticket submit your question and one of the team will be back to you as soon as possible.
You are attending one of our training courses and you would like some further information.
Email: info@dataprivacyadvisory.com and one of the team will be back to you as soon as possible.
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Helping organisations access the value of their data, create a vision, embed the change and build the future.
Please note all information on this website is for your help and guidance. It should not be regarded as an authoritative or definitive statement of the law.
